
We would like to thank everyone who has responded to our survey! Where possible we will publish your comments with an explanation of how we aim to resolve the issue.
| Your Comments: |
| "Fix the search engine!"
"I found the Google search annoying - I didn't expect to see ads for external websites (Google is my preferred search engine for searching the internet, but my preference for within-site searches is an internal search engine)." "I wanted to find job vacancies and used the search but it didn't work properly." "The integrated search engine was poor." |
| Our Response: |
| We are in the process of analysing a number of software solutions to implement as our site search tool. |
| Your Comments: |
| The majority of the "News" Items are out of date. Should there be "News Archive" section?" |
| Our Response: |
| A News Archive section has been created so that only the most current stories are displayed. Systems are in place to replace news items more frequently. |
| Your Comments: |
| "The writing is too small"
"Text too small and unclear" " Writing needs to be clearer and the toolbars need to be a lot more outstanding so people can see them" |
| Our Response: |
Our aim is to provide an accessible website, by adhering to guidelines recommended by W3C. The text size has been set to allow users to change the size of the text from their browser. It is likely that most users who found that the text was too small had their text size set to small. We have now altered the properties for the smallest text size, which should allow easier navigation of the site. We are redesigning the home page to include a more visible link to "Accessibility Help" to enable visitors to customise their browsers to ensure improved visiblilty of our web pages. |
| Your Comments: |
| "Put a link to job vacancies on the home page" |
| Our Response: |
| We are in the process of redesigning the home page to include a direct link to the Job Vacancies page. |
| Your Comments: |
| "One improvement would be an alphabetical list of courses." |
| Our Response: |
| This search option already existed and was labelled "Full List of Courses". In order to add some clarity for visitors to our site this label has been changed to "All Courses A to Z" |
| and some compliments ........ |
Excellent website, clear branded strands, navigation is much easier than previous website. An attractive and well organised site. The site is vastly improved since I last visited in 2003, attempting to find an evening/part time course. Well done This is a nice fresh looking site a vast improvement on the previous one. |